Frequently Asked Questions
Q1: What are the product specifications?
We utilize top-quality thermal break aluminum profiles (6063-T5, thickness ≥ 4mm) with customizable powder coating, graphene/honeycomb padding, and imported German hardware.
Q2: Are you a factory?
Yes, our facility covers 300,000 square meters with over 500 professional employees.
Q3: What is your main product?
We provide fully customizable doors and windows tailored to your specific architectural requirements.
Q4: How do I get a price quote?
Please provide your window schedule/shop drawings, dimensions, quantities, frame colors, and glass specifications for an accurate quotation.
Q5: What is the lead time and warranty?
Standard delivery is 25-35 days post-deposit. We offer a 5-year quality warranty covering frame integrity and hardware functionality.
Q6: Are products certified?
Yes, our products comply with US and Australian standards. We can provide additional testing and certification upon request.
Velox Window & Glazing
