Frequently Asked Questions
What are the product specifications?
We offer high-quality thermal break aluminum profiles (6063-T5, ≥2mm), custom powder coating colors, German hardware, and double-layer tempered safety glass with argon gas.
Are you a manufacturer?
Yes, our facility covers 300,000 square meters with over 500 professional employees.
How can I obtain a price quotation?
Please provide your shop drawings or window schedules including dimensions, quantities, frame colors, and glass specifications for an accurate quote.
What is your typical delivery timeframe?
Orders are typically delivered 25-35 days after the deposit is received and drawings are confirmed.
What is your warranty policy?
We provide a 5-year quality warranty covering frame integrity and hardware functionality under normal operating conditions.
Do you offer installation support?
Yes, we provide both engineering services and professional supervision to guide the installation process.
Velox Window & Glazing
