Frequently Asked Questions
What are the product specifications for the entry doors?
We use top-quality thermal break aluminum profiles (6063-T5, thickness ≥ 4mm) with customizable powder coating, graphene/honeycomb padding, and German-imported hardware.
Are you a factory?
Yes, our facility covers 300,000 square meters with a professional team of over 500 employees.
Can you customize products to my specific requirements?
Yes, we provide fully customized doors and windows tailored to your house design and project needs.
What information is required for an accurate price quote?
Please provide your shop drawings or window schedules (dimensions, quantity, type), preferred frame color, and glass specifications (thickness, type, and color).
What is your standard delivery time?
Our typical lead time is 25-35 days after the deposit is received and drawings are finalized.
Do you provide a product warranty?
Yes, we offer a 5-year quality warranty covering the frame finish and the proper operation of hardware and accessories.
Velox Window & Glazing
