Frequently Asked Questions
Q1: What are the product specifications?
Our skylights feature thermal break aluminum profiles (6063-T5), double-layer tempered safety glass with argon gas, and premium German hardware.
Q2: Are you a factory?
Yes, we operate a large-scale manufacturing facility with over 500 employees.
Q3: How can I request a price quote?
Please provide your shop drawings or window schedule including dimensions, quantities, frame colors, and specific glass requirements.
Q4: What is the typical delivery time?
Production and delivery usually take 25-35 days after the deposit and drawings are confirmed.
Q5: What is your warranty policy?
We provide a 5-year quality warranty covering frame integrity and hardware functionality under normal operation.
Q6: Are your products certified?
Yes, our products meet Australian standards, and we can provide additional testing and certification upon request.
Velox Window & Glazing
